A Simple Equation for Customer Satisfaction using the restaurant variable Black Walnut Cafe

3 05 2009

Suppose Person A goes to a restaurant and orders two (2) breakfast burritos, bacon, and pancakes for Persons B and C and a quiche for themselves (Person A). The food arrives and Person A takes the order to go. Upon arriving at home, Person A discovers that only the food for Persons B and C were put in transit. Read the rest of this entry »